The Challenge - cutting through the noise for rich business insights.

What are the vital signs that indicate the health of your business?

Leading businesses have a digital scorecard that provides real-time data for the most important success metrics. This allows your team to stay ahead of issues that can impact the business.

SMG can help establish the process and tracking systems that serve up real time KPIs to ensure yoru company stays on track.

Marketing/Sales

Digital Marketing
Lead Generation
Sales Pipeline
Win/Loss
Sales Forecasting

Financial

Attach Rates / CrossSells
ARR Growth
Product Margin
Pro-Services Metrics

Customer Success

Retention / Churn
Net Promoter Score (NPS)
Response vs Resolution Time

"If it cannot be measured, it cannot be managed."

Peter Drucker